Support Center

Get help with MailAfiniti — Available 24/7

Welcome to MailAfiniti Support

Welcome to the MailAfiniti Support Center. We're here to help you get the most out of your email hosting service. Whether you have questions about setup, features, account management, or technical issues, our comprehensive resources and dedicated 24/7 support team are ready to assist you.

MailAfiniti is committed to providing exceptional customer service. Our support team includes email specialists, technical experts, and account managers who understand your needs and are dedicated to solving your problems quickly and efficiently.

How Can We Help?

Email Support

Reach out to our support team via email. We respond within 2-4 hours during business hours and 24 hours maximum.

[email protected]

Live Chat

Chat with our support specialists in real-time. Available 24/7 to answer your questions instantly.

Response Time

We prioritize your issues. Standard support responds within 24 hours. Premium support available for Enterprise plans.

Knowledge Base

Browse our comprehensive knowledge base with tutorials, guides, and troubleshooting articles.

Common Topics

Getting Started with MailAfiniti

Learn how to set up your email account, configure your domain, and get started in just 5 minutes. We provide step-by-step guides for all popular email clients.

Account Management & Settings

Manage your account, update billing information, change passwords, and configure security settings. Learn about multi-factor authentication and best practices.

Email Client Configuration

Configure MailAfiniti with Outlook, Apple Mail, Thunderbird, Gmail, and mobile devices. We provide detailed instructions for Windows, Mac, iOS, and Android.

Email Migration Services

Transfer your emails from Gmail, Outlook, or another provider to MailAfiniti. Our migration team handles everything for you with zero downtime.

Security & Spam Protection

Understand our advanced security features, spam filtering, virus protection, and how to keep your email account safe from threats.

Billing & Invoicing

Questions about pricing, billing cycles, payment methods, invoices, and refunds. Learn about our transparent pricing structure.

Frequently Asked Questions

How quickly can I set up my email?

You can set up your professional email in under 5 minutes. Simply create your account, connect your domain, and start sending emails immediately.

Can I migrate my existing emails?

Yes! Our migration team can transfer all your emails from Gmail, Outlook, or any IMAP service with zero downtime. This service is included with Professional and Enterprise plans.

What email clients are supported?

MailAfiniti works with all major email clients including Outlook, Apple Mail, Thunderbird, Gmail, and mobile apps on iOS and Android through IMAP/SMTP.

Is my data secure?

Yes. We use end-to-end encryption, advanced spam filtering, virus protection, and store data in secure, redundant data centers with continuous monitoring.

Can't Find What You're Looking For?

Our support team is here to help. Reach out to us via email, live chat, or phone. We're available 24/7 and ready to assist you with any questions or issues.

Email Support